Coming to an event
Event policies
How we keep everyone safe, welcome and included at HerMove events.
At HerMove, we want every event to be safe, welcoming and open to all. These policies explain how we look after everyone who comes along. If you have any questions, contact us at info@hermove.uk.
Safeguarding
The welfare of children and adults at risk is our priority. Every HerMove event has a named safeguarding lead, and activity providers working with children follow their own organisation's safeguarding procedures. Any concern is taken seriously and dealt with straight away. If you have a safeguarding worry at an event, please speak to a member of the HerMove team or our safeguarding lead immediately. You can also contact us afterwards at info@hermove.uk.
Looking after children
Children remain the responsibility of their parents or carers throughout our events, unless they are taking part in a supervised activity. Please stay with your child and keep them in sight. If a child becomes separated from their group, please bring them, or come, to the HerMove information point, where our team will help. We will never allow a child to leave with an adult who is not known to be their parent or carer.
Code of conduct
We want everyone to feel comfortable and included. We ask everyone at our events to be kind, respectful and supportive, to follow the guidance of coaches and activity leaders, and to help us keep the day positive for women and girls of all ages and abilities. We do not tolerate abusive, discriminatory or unsafe behaviour, and our team may ask anyone behaving in this way to leave.
Inclusion and accessibility
HerMove is for women and girls of every age, background and ability. We work to make our events as accessible and welcoming as we can. If you have an access requirement or anything we can do to help you take part, please let us know in advance at info@hermove.uk and we will do our best to support you.
Health and safety
The safety of everyone at our events matters to us. We carry out a risk assessment for each event, work closely with our venues, and ask all activity providers to run their sessions safely and within their own competence. Please follow any signage and the instructions of our team and activity leaders, wear suitable clothing and footwear for the activities you try, and take care around equipment and playing areas.
First aid and medical
First aid provision is in place at our events, and the first aid point is clearly signposted, usually at our information point. If you or someone near you needs help, tell a member of the HerMove team straight away. In a serious emergency we will call 999.
Photography and filming
Photos and video are taken at our events for promotion, for example on our website, on social media, in the press, and in reports to funders. If you would prefer not to be photographed, let us know at the welcome desk and we will give you a yellow sticker to wear, which tells our photographers to avoid you. Parents and carers can request one for their child. To ask for an image to be removed after an event, contact info@hermove.uk.
Your privacy and data
When you register for an event, we use your details only to manage your booking and to keep you informed about the event and our work. We do not sell your data or share it with third parties for their own marketing. You can ask to see, correct or delete your details, or unsubscribe from our updates, at any time by contacting info@hermove.uk.
Weather and changes
Some of our activities take place outdoors, so occasionally the weather means an activity has to be changed, moved indoors or paused for safety. We will always aim to keep the event running and to let you know of any changes. In the rare event that we have to postpone or cancel, we will share this through our website and social media as early as we can.
Venue rules
Our events are held at partner venues, and we ask everyone to respect the venue's own rules while on site, including around parking, access, alcohol, smoking and dogs. Please park considerately, keep access routes and emergency exits clear, and follow any directions from venue and HerMove staff.
Concerns and complaints
If something is not right, we want to hear about it. Please speak to a member of the HerMove team at the event, or contact us afterwards at info@hermove.uk. We will listen, look into it, and get back to you.
